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How We Work

Our precise, personal Five-Point Process delivers your perfect living space.

1. Design Visit

2. Drawings & Proposal

3. Bespoke Production

4. Professional Installation

5. Aftercare & Support

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Step 1

Design Visit

Book a free design consultation at a time that suits you.

 

The design visit is for us to discover how you want your furniture to look and work for you.

 

Don’t worry if you’re not completely sure what you want yet, we are here to help guide you.

 

We’ll take note of all the measurements and specifications and go over all the possible materials and design choices for your project.
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Step 2

Drawings & Proposal

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Once we fully understand your objectives, we move into the planning stage. Our team produces highly detailed drawings and a comprehensive proposal that brings your ideas to life visually. These drawings include 3D perspectives, floor plans, and elevations where appropriate, allowing you to see exactly how each piece will look and fit within your space.

 

Alongside the visuals, we provide a clear breakdown of material options, finishes, hardware, and textures, helping you make informed decisions that reflect your style and functional needs. Every element, from joinery details to decorative touches, is considered and documented.

 

We also provide transparent pricing at this stage, outlining costs for materials, labour, and any additional services. This ensures there are no surprises later and that your project stays within budget. By combining precision, clarity, and thoroughness, we eliminate guesswork and give you confidence in the final outcome before production begins.

Step 3

Bespoke Production

Every piece is handcrafted to exact specifications using responsibly sourced, premium materials. Jensen Bespoke combine traditional techniques with modern technology to achieve flawless precision, durability, and finish.

 

Throughout production, we maintain rigorous quality controls at every stage – from cutting and joinery to sanding, staining, and finishing. Each element is inspected meticulously to ensure it meets our high standards. Special features, such as hidden storage, soft-close mechanisms, or custom mouldings, are crafted with equal care.

 

We treat each project as a unique creation, ensuring that your furniture is not only functional but also a lasting work of art that complements your home. Our dedication to craftsmanship ensures that every piece is built to perform beautifully for decades.
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Step 4

Professional Installation

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When your furniture is ready, our experienced installation team takes over. We coordinate timing to minimise disruption to your home and lifestyle, handling each piece with the utmost respect.

 

Our team ensures perfect alignment, secure fitting, and flawless integration with existing features such as walls, floors, and joinery. Any adjustments needed on-site are performed with expertise, so that your furniture fits seamlessly and functions flawlessly.

 

We also maintain a clean and organised workspace, leaving your home tidy and ready to enjoy immediately. Installation is not just about placing furniture; it’s about ensuring a smooth, stress-free experience and delivering the full aesthetic and functional potential of your bespoke pieces.

Step 5

Aftercare & Support

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Our commitment to you extends long after your furniture has been installed. We provide comprehensive aftercare and support to ensure that every piece continues to look, feel, and perform like new. From maintenance advice to troubleshooting, our team is always available to answer questions and guide you in keeping your bespoke furniture in optimal condition.

 

All our work comes with a 10-year guarantee*, reflecting the confidence we have in the craftsmanship, materials, and durability of our products.

 

Whether it’s a minor adjustment, replacement of a worn component, or simply guidance on care routines, we pride ourselves on prompt, professional, and friendly support.

What our customers say

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  • We had a great experience with Jo who made a wardrobe for us. The whole process was super smooth from design, quote to installation. We are really happy with the wardrobe which is high quality and exactly what we wanted.

    Robert Reid

  • Jo designed and installed a new kitchen for me, as well as transforming a closet into a utility closet. His work is impeccable – he has a very fine eye for detail and his finishings are beautiful. One of my favourite touches is the drawer fronts in my new larder cupboard – he cut them out of one piece of oak so the grain runs across all six fronts. Gorgeous!

    Heather McKinlay

  • We’ve engaged Jo several times over the years, first for a wardrobe, then for fittings and furniture in our living room, and finally to redo our kitchen. He’s been impeccable throughout: Work of the highest standard, highly responsive and reliable, and all at very fair prices.

    Richard Banfield

  • Jo did an amazing job and I love what he designed and installed. He was also very patient with our delays and changes, thank you Jo!!

    Sinead Geraghty

  • Jo was so professional from start to finish. We had just had a baby when he installed bespoke wardrobes and him and his team were quiet and finished the job beautifully in super quick time. I can’t recommend him highly enough.

    Liz Bates

  • Highly recommend! Jo did a fantastic service – very reasonable price, efficient, tailored everything to our needs and managed various last minute alterations. A really professional service for great looking furniture, definitely would use again in future

    Sam Halvorsen

  • I can’t begin to describe how happy I am with the product and service provided by Jensen Bespoke. I had a vague idea of what I was looking for and Jo helped me flesh that out, including providing advice on what would work best for the space (I was seeking a storage solution for the entry hall of my flat and wanted more than a cupboard). At every step of the process, from providing initial designs to installing the storage unit, Jo was prompt and professional.

    Elizabeth Bauza

  • Jo has done work for us 3 times, we always call him back. His craft is unique and he listens careful to customise and make a truly bespoke pieces. Highly recommended.

    Andrea T

  • I’ve worked with Jo on several projects and his work is fantastic. He has done custom wardrobes for me, bathroom vanities, shelving units, kitchens and media units. He is excellent to work with, professional, detail orientated and a damn nice guy! I wouldn’t hesitate to recommend his services to anyone.

    Lisa David

  • We recently used Jo to build cabinets in both our lounge and bedroom. All the work was done on time and against the agreed budget. Finish and style is absolutely first class. Would highly recommend.

    Peter Baldwin

  • We have used Jo three or four times now for built in wardrobes and shelving. His work is of the highest quality, very competitive on price and Jo and his team are always a pleasure to deal with.

    Iain McDonald

  • This is the second time we’ve used Jensen Bespoke. The service was top notch. Joe and the team were really careful to protect our house and clean up well. The price was reasonable and communication was good. What’s more, Joe was really helpful throughout the design process. I would highly recommend them to anyone.

    Sean Galton

    Brown home office

    Book a Free Design Consultation

    We pride ourselves on providing unparalleled service to our clientele. Our exclusive design service begins with a one-to-one consultation in your home, where we develop bespoke solutions for a wide range of custom interior spaces.

    Book a design visit